Job Description

Job Title: IT Asset Manager – Subject Matter Expert (SME)
Location: Washington, DC
Type: 6 Month Contract to start
Compensation: $67.50 - $90.00
Work Model: Onsite
Security Clearance: Must be able to obtain a Public Trust

Responsibilities
• Manage and maintain comprehensive IT asset inventories across all customer locations.
• Add, assign, update, and track assets across DOJEMP systems including AssetTrack, ServiceNow HAM, APM, and Sunflower databases.
• Create and manage Excel trackers, Adobe documentation, and supporting files for new assets, asset audits, asset transfers, and retirements.
• Upload and organize documentation in ServiceNow, APM, and/or Sunflower databases according to customer procedures.
• Maintain asset accuracy through continuous data validation, reconciliation, and lifecycle updates.
• Perform and support scheduled and ad hoc asset audits, physical inventories, and reconciliation activities.
• Coordinate with Federal Leads in managing inventory levels of spare assets across the warehouse, image lab, and stockrooms.
• Serve as the subject matter expert on asset management standards, policies, and best practices.
• Ensure all asset management processes align with customer governance requirements.
• Recommend improvements to inventory workflows, tracking standards, and documentation processes.
• Collaborate with procurement, logistics, engineering, and endpoint teams on asset lifecycle planning.
• Support leadership reporting with metrics, dashboards, and trend analysis for asset health and compliance.
• Support on-site physical work including lifting, unpacking, tagging, transferring, and retiring hardware as needed.

Requirements
• BS degree or equivalent with 12+ years of relevant experience
• Extensive professional experience in IT Asset Management, Configuration Management, or IT operations.
• Hands-on experience with asset tracking systems such as ServiceNow, AssetTrack, APM, Sunflower, or similar enterprise platforms.
• Strong proficiency in Excel, Adobe PDF documentation, and inventory management workflows.
• Strong organizational discipline, accuracy, and attention to detail in data handling.
• Excellent communication skills and the ability to work effectively with technical and operational teams.
• Ability to perform physical inventory duties, lift and move IT equipment, and travel between multiple local buildings.
• Experience supporting federal agencies or working within regulated government environments.
• Ability to obtain and maintain a Public Trust clearance.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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