Facility: 34th Kiwanis Clin
Location: Sioux Falls, SD
Address: 2701 S Kiwanis Ave, Sioux Falls, SD 57105, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $29.50 - $44.50
Department Details
NO REMOTE/WORK FROM HOME OPTION
Job Summary
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
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